Terms

 
 

• Full payment is made to secure reservation

• Cancellation: A 30-day cancellation policy applies (in the event of cancelation within that time or in the event of a non arrival guests will be charged for the full cost of their stay).

• Bookings taken within four weeks of arrival at the Property must be paid in full at the time of booking.

• Once we have received your booking details and all appropriate payments, we will issue a receipt. (Please contact us immediately if any information that appears on the confirmation is incorrect or incomplete.)

• We recommend that you take out independent holiday insurance before your trip.

Your responsibilities

• Check-in and check-out times should be arranged in advance with the us. These times are generally 3pm (check-in) and 10

am (check-out). Guests must respect the departure times agreed.

• Emergency Evacuation Plans are available in the bedroom. Guests must ensure that they and any children are aware of the Fire Evacuation Plan relating to their bedroom. The Booking Party must ensure that any guest requiring a personal

evacuation plan meets with a member of our team to discuss this, on arrival.

• All furniture, fittings, facilities, equipment and grounds must be kept in the same state of repair and condition as at the commencement of the booking and should be returned in a good state of cleanliness and general order.

• Damages: Whilst the cost of the occasional minor breakage is included in our pricing, more extensive damage to hard or

soft furnishings, fixtures, fittings and decorations will be charged for. The accommodation will be inspected immediately

following the booking and damage found will be photographed and emailed to the customer prior to the following guests

arrival. Please notify us on any damage caused prior to your departure.

• Cars are parked on the grounds at the owner’s risk.

• Guests should maintain appropriate behaviour. Should a member of the party abuse the Property or display dangerous,

offensive or rude behaviour to our representatives or any third parties (e.g. neighbours) we reserve the right to require the person(s) concerned to leave the Property immediately.

• The Booking Party should ensure that the group does not exceed the maximum number of people stated in the property

details to reside at the Property nor sub-let the Property nor allow anyone to stay at the Property who is not included in the

booking. Names and contact details for all individual members of your party must be provided to us on arrival. Please

inform us of any changes to the members of your party.

• In the event of any member of the party breaching the responsibilities set out above, we reserve the right to ask the party to vacate the Property and the contract will terminate immediately without refund or compensation and the group organiser will remain liable for any costs or damages incurred by us as a result of your breachingthese Booking Terms and Conditions.